More than ever, the Internet is connecting people to information—if you live in the developed world. According to a recent Pew survey, however, most people in many developing countries are still offline.
Broadening Internet access isn’t about building more infrastructure
or selling laptops, however. Just as developing countries leapfrogged
landlines with cellphones, they’ll tap the Internet on mobile
connections and affordable smartphones. read more
In recent years, cellphones have become nearly ubiquitous in
developing countries. In 16 of 24 nations in the Pew Survey, over 80% of
the population owned a mobile phone. Smartphones, on the other hand,
remain out of reach for most people.
But that’s changing.
In 2011, we wrote
about an $80 Huawei smartphone running Android. The phone sold some
350,000 units in Kenya—where 40% of the local population lived on less
than $2 a day. Since then, prices have come down a bit more. A Nokia
Lumia 520 running Windows, for example, is just $60 with no contract.
And there’s a new kid on the block too.
Mozilla, maker of the Internet browser, Firefox, launched a mobile
operating system last year. Firefox OS isn’t intended to compete in
already established developed markets—they think the real opportunity is
in emerging markets. To that end, Mozilla’s operating system is slim
and grim, able to deliver bare bones functionality on low-cost chips.
Since Telefónica launched the first Firefox OS smartphone, the ZTE
Open, in July of last year, Firefox OS has been picked up by three more
device makers and is available in 15 markets. Now, Mozilla is collaborating with chipmaker, Spreadtrum, on a prototype Firefox OS model that would cost a mere $25.
The phone won’t have all the features you would expect of a
fully-fledged smartphone, but it has the fundamental apps for video,
social networking, browsing online, phone calls, and texting. Enough for
folks to get their foot in the door.
In 2012, the CEOs of three major developing world mobile providers targeted $50 as the price at which more emerging markets users would pile into smartphones—and a $25 phone would shatter that mark.
Of course, smartphone adoption isn’t just about affordable devices. It’s also about being able to afford a data plan to make the device worthwhile.
Cheap data plans will have to go
with cheap smartphones. Software tools to track use may also prove
crucial—Telefónica, for example, offers a “cost control app” to help users make the most of data plans.
With billions of people about to come online, already fast growing
mobile data traffic may explode. Globally, there are 1.47 billion
smartphones (and 7 billion mobile devices). If in the next few years
smartphones replace ordinary cellphones worldwide, there will be a
smartphone and Internet connection for every man, woman, and child on
the planet.
Why does it matter?
Cellphones help people more easily communicate with each other by
voice and text. Going online opens new methods of connection. According
to Pew, the vast majority of Internet users in developing countries
engage in social networking. This might include fun on Facebook or
professional engagement on LinkedIn.
Cellphones already allow mobile payments in remote areas. Family or
friends send funds by buying airtime on each other’s accounts. Agents of
mobile carriers swap cash for minutes—or minutes for cash. But might
even the simplest smartphone and app enable a less complicated system?
Along similar lines, online commerce may allow village artisans to
tap a global audience. A maker of traditional textiles in Rwanda or a
potter in rural Peru, for example—what if more of these folks could take
pictures of their work, post it to a site like Etsy, and sell directly
to folks all over the world?
And then there’s the pure informational power of the Internet.
Visiting news sites, answering questions on Google, accessing health
information on WebMD, viewing images from NASA, or YouTube
videos—activities many in the US or Europe take for granted—these may
deliver education and perspective to people living in remote areas.
The Internet and mobile technology have been reshaping the way people
live in the richest countries for years. But by population, these
countries are in the minority. The Internet’s full global potential is
only now about to be unleashed.
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